Technical issues
Which Internet Browsers work with Blackboard?
Technical issues with Turnitin
Problems logging in? Course list appears empty?
Why has the menu disappeared on all of my courses?
Why can't I see my old posts in a Blackboard Blog or Journal?
Why does a pop up login box appear when I try to access files and courses?
Will Blackboard work with my Mac?
Issues associated with the change from TVU to UWL web adresses
Problems logging in? Course list appears empty?
When we first moved to Blackboard version 9, some users experienced these problems, but the issue can usually be resolved by clearing your cache or deleting your old Blackboard cookies. The same process should also help if you experience any login issues after upgrading your internet browser.
Internet Explorer on a Windows PC
often just logging out then back in again will cure the problem.
Otherwise please see this guide: Problems logging in - Internet Explorer (PDF)
Firefox on a Mac or PC
please see this guide: Problems logging in - Firefox (PDF)
Log in problems using Safari on a Mac
Please see Blackboard does not let me log in on my Mac.
If you continue to have problems, or need further help, please contact itservicedesk@uwl.ac.uk
Get service updates via Twitter at twitter.com/uwlonline