Library policies and regulations

Noise Policy in the Paul Hamlyn Library

The Paul Hamlyn Library has three floors which will be managed for the convenience of all our users as respectively Group, Quiet and Silent.

First Floor.

The study space in both the book stack and Pavilion areas are for Group study. The Carol Hehir Room, when not being used for teaching purposes will also be managed as a collaborative group study environment.

Second Floor.

The study space in both the book stack and Current Journals areas are for quiet study.  If you are working in a large group or are, in the opinion of Library Staff not working appropriately for this area, you may be asked to move to the first floor.  The Ian Carter Room, when not being used for teaching purposes, and the two Group Study rooms on the second floor are also expected to be used for quiet study only.

Third Floor.

The study space in both the book stack and Law Collection areas is for individual silent study. In practical terms those using the space are expected to be respectful of the need for as little noise as possible, and if you do need to speak, to lower your voice to whisper level.  If you need to work with other people, you are asked to use the First or Second floors. If, in the opinion of Library Staff, you are not working appropriately for this area, you will be asked to move.  The Mollie Clay Room, when not being used for teaching purposes, is also expected to be used for silent study. 

On the third floor, the Dipna Anand Room (Postgraduate Study Room) can be used for both individual and group work. However, users are requested to be respectful of the silent status of the rest of the third floor and keep noise to a low level. The Dorothy and Charles Morley Room also on the third floor is to include the university archive and additional guidelines will apply to use of this area. 

All users of the Paul Hamlyn Library are requested to respect the noise policy on each floor and Library and Security Staff will help to manage use of the library space in the interests of all. 

If you wish to report noise or anti-social behaviour, you can do so at all times that the library is open including 24/7 periods by calling our Security team on 020-8231-2572 or by dialling 3333 on one of our house phones and they will respond immediately.  During our regular staffed hours you can also report noise or anti-social behaviour by text message to 02033-227424, ​in person to one of our Customer Experience team or by e-mailing library@uwl.ac.uk, or via our Twitter and Library Chat services. Please tell us which Library you are in and the floor number, your location and brief details of the problem. Library or Security staff will respond​

Get in touch

Email us: library@uwl.ac.uk

Call us: 020 8231 2405 (Ealing) or 020 8209 4434 (Reading, Mon-Fri 9am-5pm)