The University provides you with a free e-mail account whilst you study with us.
Various University services, your tutors, the Library and the Students’ Union will send important e-mails to your student e-mail, so you need to ensure you can access it, login, and use it to your advantage.
As a student of the University of West London, you are responsible for regularly checking your University of West London student e-mail account.
You can access your e-mail account from both inside and outside the University.
You may already have a personal e-mail account (with gmail, hotmail, yahoo etc), but you should use your University of West London e-mail for all e-mail correspondence with the University. It is possible to set up a forwarding service from your University of West London student e-mail account to another e-mail account, such as a personal one, if you wish.
Your email address follows the format based on your eight digit student ID number: firstname.lastname@example.org
Further information on our e-mail facilities, and how to use them, can be found in the student handbook.
If you have any queries or problems with the usage of the University of West London's IT facilities, please contact the IT Service Desk on +44 (0)208 231 2310 (using option 1) or alternatively e-mail email@example.com
How to access your University of West London e-mail
Open your web browser
In the box labeled Student id, type your eight digit Student ID number (as noted on your Unique card and University correspondence) - see the figure below.
In the Password box enter your current network password (this is the password you use to log on to a computer in the Library or Open Access Areas) and click .
If you have not yet logged on to your University of West London network or e-mail account:
Your initial password is based on your date of birth, and will be in the format advised to you during your joining and enrolment process.
You will be prompted to change your password at first log on. If your first logon is via the e-mail facility, this will look as follows.
If you are having difficulties with your student e-mail or logging in, please contact the IT Service Desk on +44 (0)208 231 2310 (using option 1) or alternatively e-mail firstname.lastname@example.org