Students Support for students

Counselling

The University of West London Counselling Service is free and available to all current University of West London students and staff who would like to discuss any issues that may arise while at University of West London.

If you feel your wellbeing and effectiveness is being affected or compromised by your difficulties, counselling can offer you the opportunity to talk in confidence about any issues that concern you.

Counselling is a therapeutic and psychological approach to exploring your difficulties. Through counselling, you may deepen your understanding of what is happening. This can help you to cope better, develop alternative ways of dealing with the situation and assist you in making choices.

Counselling is face-to-face on a one-to-one basis.

What sort of problems can I talk to a counsellor about

Some of the issues brought to counselling include:
  • relationship and family difficulties
  • depression / anxiety / stress
  • loss and bereavement
  • academic issues
  • confidence and self-esteem
  • eating difficulties
  • physical and/or sexual abuse
  • alcohol and drug addiction
  • bullying and harassment
  • sexual and personal identity issues
  • work related issues.
How to arrange an appointment

You will need to make contact with the Counselling Service in person, by telephone or by e-mail and you will be asked to complete a registration form.

The Counselling Service operates on a waiting list system and you will be contacted as soon as an appointment becomes available.

The first session

The first session is to ascertain why you are seeking counselling and to explore your hopes and expectations of counselling. If further counselling would be helpful, a counselling contract will be agreed.

How much time will I spend in counselling

The Counselling Service usually offers up to six sessions with each session lasting for fifty minutes on a weekly basis.

Other services offered by the Counselling Service

The Counselling Service is able to offer the following brief focused workshops based on demand and availability of counselling staff, such as:
  • developing confidence
  • delivering presentations
  • exam stress and techniques
  • performance anxiety
  • culture shock.
The Counselling Service also produce a series of information sheets that you may find helpful:
Confidentiality and record keeping

University of West London Counselling Service adheres to the British Association for Counselling and Psychotherapy’s Code of Ethics.

The counselling sessions are confidential within the service but there may be exceptions where a counsellor may break confidentiality such as when someone is at risk of harming them self or someone else, or in other rare circumstances.

The service keeps confidential case notes for seven years according to the Data Protection Act (1998).

Anonymous statistical information is kept electronically and used to aid the efficient running of the service.
Location

Counselling Service
Walpole House, 5th Floor
18-22 Bond Street
Ealing W5 5AA


Contact us

Tel:
020 8231 2218 / 0845 036 2727  

E-mail:
counsellor@uwl.ac.uk


Out of hours / emergency contacts

London Nightline (A confidential listening, support and information helpline for students in London, staffed solely by student volunteers 6pm - 8am every night of term):
020 7631 0101

Samaritans:
0845 790 9090

Ealing hospital:
0208 567 5000

Royal Berkshire hospital:
0118 322 5111