The Claude Littner Business School

APM courses - terms and conditions

APM logoPlease note our terms and conditions:

Cancellations and refunds: Unless written cancellation is received at least 20 workings days before the start of the course, the full fees are non-refundable. Notification of all cancellations must be made either in writing to The Claude Littner Business School, University of West London, Boston Manor Road, Middlesex, TW8 9GA, by telephone 020 8209 4307 or by email to

If a course booking is made less than 15 working days in advance of the start date of the course, the above cancellation terms will still apply with fees payable and non-refundable.

The customer may substitute a delegate on a course upon notification of at least 20 days before the course start date at no additional charge. This is however subject to the new delegate complying with course requirements (including pre-requisites and pre-course reading) as detailed in the course outline.

In the event of sickness backed by a General Practitioner signed note, one free rescheduling of the course will be allowed following which all terms and conditions associated with cancellation and rescheduling will apply.

Fees include joining instructions, pre-course materials, student work book, lunch and refreshments for fast track and weekend cohorts. In the event of cancellation and non-attendance fees for the materials will be deducted.

Preferential rates may be available for groups from the same organisation. All fees are inclusive of VAT.

Please note that UWL fees do not include membership fees of the APM.

Professional courses require a minimum number of 10 persons within a viable cohort in order for them to run. A decision will be made as to the viability as soon as practicable and you will be informed at the earliest possible time, usually two weeks prior to commencement. Should the decision be taken to not run the course you will be offered an alternative date.