Certificate Management Skills

Course summary

The course provides an introductory step on the general management pathway at the University of West London.

The course is delivered in individual workshop days, each dedicated to a specific management activity. Underpinned by Occupational Standards, the programme has been designed in consultation with service managers in NHS and social care organisations.


  • You can elect to attend individual workshops for CPD purposes or register on the accredited University programme
  • The accredited course is modular and flexible
  • You will have an opportunity to network with other aspiring leaders and to share experiences and build solutions to common challenges
  • The workshops are skills based and concentrate on the development of management competences. You will work with practical scenarios and case studies to solve relevant problems
  • You will have access to our virtual learning environment, Blackboard

The key aims of the programme are to enable you to:

  • Evaluate critically your own practice
  • Reflect upon learning opportunities and plan your own future development
  • Develop a sound underpinning and knowledge of the management area
  • Promote intellectual skills required to devise, evaluate and if necessary challenge proposed solutions
  • Enhance your practical skills
  • Equip you with transferable skills so that you can remain effective in a variety of contexts

Course detail

This course is intended for supervisors or team leaders working in a healthcare setting who have the authority and personal attributes to organise and direct the work of others in order to produce desired outcomes, or for those who aspire to that role. The qualification is intended for those people who need to maintain and develop the effectiveness and efficiency of the operations for which they are responsible.

This course comprises of three modules:

  • Introductory Management Skills
  • Intermediate Management Skills
  • Advanced Management Skills.

See below for the 14 Workshop days (attendance required):

  • 09/02/2018 Induction and Enrolment
  • 01/03/2018 Self-development
  • 22/03/2018 Report writing
  • 16/04/2018 Time management/Stress management
  • 16/05/2018 Assertiveness/ Negotiating skills
  • 20/06/2018 Managing information
  • 12/07/2018 Presentation skills
  • 03/08/2018 Team leading
  • 04/09/2018 Change Management
  • 01/10/2018 Building collaborative working relationships
  • 31/10/2018 Quality
  • 22/11/2018 Business Planning /Project management
  • 14/12/2018 Relationship management and marketing
  • 09/01/2019 Managing conduct and performance at work.

Entry requirements

You must:

  • Have two A levels or equivalent experience.
  • Be a Health or Social Care manager or practitioner.

As the assignments are work based you should have the support of your line manager and organisation.



Help with funding is available to a range of students, whether you are studying full or part-time, in your home country or overseas.

You may be eligible for a student loan to cover the cost of tuition fees or a maintenance loan to support you during your studies. Additional funding is available to some types of students, such as those with dependants, disabled students and more. Find out more about applying for student loans and other funding options.

We also offer a range of scholarships and bursaries to help you. Scholarships in the 2017 - 18 academic year included:

  • Full Time Undergraduate Bursary: a £3,000 award for new undergraduate students.
  • Path to Success Scholarship: a £4,000 award for students on a four-year degree course with a foundation year. 

Other scholarships are also available, including awards for specific subjects. Find out more and check your eligibility.

* Please note that scholarships and bursaries described in the video above were available at the time of filming in autumn 2017. Full details of scholarships for the 2018 - 19 academic year will be published shortly.

Please note fees are paid for each year of study unless otherwise stated. You will be required to re-enrol and pay fees at the beginning of each academic year. Fees may be subject to government regulations on fee increases. Future inflationary increases will be applied to each subsequent year of the course, subject to government regulations on fee increases.

How to apply

Apply for this course

UK and EU students

You can apply to study this course using our online application system.  Simply click the red ‘apply now’ button above.

Your application will be dealt with by our Admissions team who will be in touch with you.

International students

Complete our online application form for international students or you can download the print version (Word, 186kb).

You can also review the relevant information about the qualifications we accept from your country and our English language requirements, as well as details about your visa application.

More about the application process for international students.

More about how to apply for undergraduate courses.

During the course

Notable aspects

Students work in groups on live management issues and will be assessed through a portfolio of evidence demonstrating that they can adapt a creative and innovative approach to your self-development. The portfolio topics are discussed with line managers in order to ensure that the student's development is linked to the priorities of their work unit.

Teaching staff

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