Students

Support for students

Our student advisers are able to offer new and existing University of West London students a free and confidential, professional advice service on issues such as:

  • sources of funding - including fee status, eligibility, and the effect on funding of changing course or previous study
  • problems with fees and funding
  • money management and debt advice
  • immigration and other issues relevant to international students
  • entitlement to state benefits and tax credits
  • housing rights.

General advice

The Student welfare team will be able to address your questions.

If your query is more complicated our trained Student Advisers run regular general advice drop-in sessions throughout the week.

General advice can be offered to students in relation to university regulations and procedures including mitigation, deferral and progression as well as the topics listed above.

You can call or visit the Student welfare team to confirm the session time for that week.

To keep our service fair, all drop-in sessions are on a first come first served basis from 15 minutes before the start of the session as our advisers can currently see around four students per session.

Careers advice and Employment Service

The Centre for Employability and Employer Engagement (CEEE) provides careers advice, an employment service, placement support and volunteering for all University of West London students.

Funding advice

Please see our:

If you have a complicated financial query that isn’t answered through the links above, or our team are unable to answer over the phone or by e-mail, they may refer you to Student welfare for a general advice drop-in session with a Student Adviser.

Immigration advice

Our advisers run regular drop-in sessions throughout the week to check over completed visa forms and all the relevant documents before they are submitted.

Please read and use the information below to complete the forms to the best of your ability before seeking further help from an adviser.

You can call or visit Student welfare to confirm the session time for that week.

To keep our service fair, all drop-in sessions are on a first come first served basis from 15 minutes before the start of the session as our advisers can currently see around four students per session.

You can also find detailed information sheets on the UKCISA website - Making a Tier 4 (General) Application. Students should have read this information before attending a session to avoid unnecessary delay and/or errors.

Please be aware for all Tier 4 Application made in the UK using a UWL CAS will be submitted via the Student Batch Scheme.

Mentoring service - students supporting students

Having a peer mentor is one of the best ways to help you acclimatise to university life and maximise your student experience, academically and socially.

If you would like to be mentored, or volunteer to be a mentor, please get in touch with us or come to one of our drop-in sessions.

Confidentiality policy

In usual circumstances, Student Advice will not disclose or discuss any information relating to a client outside of the department without the express permission of the client.

In the exceptional circumstance of the adviser believing that the client or other individual(s) are in danger, the adviser may disclose information outside of the department.

Wherever possible, the client's consent to change the confidentiality agreement will be sought.

Data protection / record keeping

The first time you see an adviser, you will be asked to consent to records being kept.

This is required before advice can be given.

For more information on the Student Advice policy on confidentiality and data protection, please contact Student welfare.

Immigration advice

Student Advice are authorised to provide immigration advice and services by an order made under section 84(4)(d) of the Immigration and Asylum Act 1999 (The Immigration and Asylum Act 1999 Part V Exemption: Educational Institutions and Health Sector Bodies) Order 2001 (Statutory Instrument 2001 No. 1403).