Customer Experience Team
Our Customer Experience Team are dedicated to ensuring that you get the best experience you can from using the library and its services.
We look after the library’s systems for borrowing and returning books, and help maintain the physical environment, shelves and book stock as well as providing a roaming service to give you help and advice where and when you need it.
For general help or advice, you can contact us by email at firstname.lastname@example.org, and we will respond to your enquiry as soon as we can. Or if you wish, please feel free to contact us individually.
Ealing, Paul Hamlyn Library
Customer Experience Librarian – Imran Hussain 020 8231 2109
Customer Experience Supervisor – Rumyana Bakalova 020 8231 2634
Customer Experience Supervisor - Clare Purdy 020 8231 2133
Customer Experience Supervisor - Linda Atom-Ra 020 8231 2189
Customer Experience Supervisor – Vilija Leitanaite 020 8231 2189
Campus Librarian – Emma Rees 020 8209 4470
Head of Customer Experience
Julian Roland 020 8231 2041